Great Company, Great Products. Legendary Customer Service!
As an owner of the Trident V2, Black Saber/Portable Attachment accessory and the gray Saber/Bubbler I absolutely cannot rave enough about how much I love them. The taste is excellent and my favorite part is a little actually goes a long way. And watching those lasers do their thing. Both the Trident and the Saber RIP. Behind the Lasers stand a customer support team that is FAST. I’ve reached out a couple of times about parts and they never let me down. Joe Tran should be employee of the year. Long story short: I’m a customer from now on.
Smooth And Odorless
If you live in an apartment or don’t have outdoor space, this device is a GAME CHANGER. The chamber contains most of the smell and prevents it from spreading. The smoking experience itself is very smooth, the flavor is amazing and watching the laser ignition is super cool. No doubt the best smoking experience, can’t recommend this enough! For reference, I have tried joints, regular glass bongs, pens, and the Trident Laser is superior in every way. Oh! And the battery lasts FOREVER, I have only had to charge it once since I got it.
Best Smoking Experience To Date
The trident is the smoothest most flavorful smoking experience I’ve had the joy to experience. Lasers make everything better. Great customer support as well thank you to Joe Tran for helping me get my order straightened out
Hitoki (Hit The Dispensary !?)
I work in the weed industry & this man was kind enough to give my coworker one .. & omg he said laser bong/dabber & we were like huh !?! , intrigued to say the least ! , we tryed it out & 5/5 thank you 🙏 to the creator who stopped & blessed the homie this product needs to be on our shelf’s @ the dispensary 👏👏‼️🙌
Fantastic
The Trident is really an amazing device. It took me a few times to get a really good handle on how to use it to the best of its ability. But now that I have, I can't see myself using any other device or method. It's the best!
THE BEST
This device was the BEST purchase I've ever made in this regard. The laser action is so freaking cool. The bowl may appear small at first but I can guarantee it packs a punch. Unlike a traditional lighter that maybe gets 50% of the herbs, the laser vaporizes 100% of the material. The draws are clean and smooth. This device replaced all my others. To top it off, Joe and the Hitoki team are there for you. My first device stopped working a couple months in, they made the return process easy and painless for me to get a new one. Great team behind the product and hands down GREAT product!
Blown Away
Hands down one of the best smoking experiences I’ve had in ages. Smooth and flavorful hits time and time again on one charge. This thing RIPS. To put the icing on the cake, customer service is phenomenal. These guys stand behind their products. Honestly, I can’t wait to see what they do next. I absolutely love this company.
Life-Changing Bong
I was fortunate to get this through a friend and I had wanted this product for about a year already. Always looking at it and I definitely was not disappointed. My friend had gave me a cracked bowl so I was not able to get it going but I reached out to the support team and they got back to me right away and gave me great suggestions to get it up and running. The device itself produces so much smoke and does not take much to get lit at all. Aesthetically I like just looking at it,yes!!! it does look as cool as in video as it does person. Makes me want to fire it off all the time. Connecting it to my bong and other 14 mm pieces has been able to make it rip beautifully. The only downsides are the tube creasing and that you can't have more water in it but again once I connected it to my other pieces it's smooth it out even more. Very happy will be using this as long as I can.
An Overall Wonderful Experience!
I can't begin to tell you how amazing it feels to be part of something so special. It's so smooth it's almost like Satin It's better than anyone could imagine. Almost like the way the material was meant to be consumed! I'm a 100% believer. It is very portable with the case and all. I had so many issues making the transaction on my end, that I almost gave up. The team was so awesome to work with, that they helped push my order through. I thought the product was phenomenal, way better than I expected. I am so glad that I decided just to go for it and make the purchase. Automatically it become my favorite piece! The Trident is well packaged and well manufactured. You can fill the quality from the moment you pick up the laser. You know you've bought a permanent piece for the collection and rightfully so! Extremely happy customer for life!
Great Customer Service
I ordered the Trident when the company ran a promotion. Buy the Trident, and get an extended mouth piece, 3 loading chambers, and a carrying case. First, I have to say the Trident is AMAZING!
The only problem was the extra accessories was not included with the Trident. I contacted customer service , problem solved. The accessories are on the way. This is a great company with superior products and customer service!